Shipping policy
We ship to all states except: Alaska, Arkansas, Delaware, Hawaii, Mississippi, Rhode Island, South Dakota, and Utah.
Please note:
- All wine deliveries must be signed for by an adult over the legal drinking age (21+).
- We cannot ship to P.O. boxes.
- 3 Bottle Minimum: Packaging and shipping fewer than 3 bottles does not allow us to pass on sufficient savings to our customers.
SHIPPING POLICY
Free shipping is not available on voucher purchases and certain promotional offers unless stated otherwise in the terms of the voucher or offer.
Our industry-leading order processing allows for all orders received before 1:00 PM local time to ship the same business day. As costs have increased, we have introduced a processing fee to be able to continue offering same day shipping.
- 3-5 Bottles – $14.95 Shipping + $2.95 Processing ($17.90)
- 6+ Bottles – FREE Shipping + $2.95 Processing ($2.95)
Orders placed after 1:00 PM will ship the next business day. Shipments are generally delivered within 1–3 business days after an order is received. All orders require an adult signature at the time of delivery. If no one is available to sign for deliveries during the day, we recommend using a business address to ensure prompt delivery of your product.
Shipping fees are non-refundable and restocking fees may apply for packages that are returned to Hemispheres as undeliverable.
Orders requesting delivery to states that prohibit alcoholic shipments will be void. We also adhere to all state aggregate volume limits on the shipping of wine.
If a shipment is damaged or lost during transit it must be reported to Hemispheres within 60 days of the expected delivery date. We will work with the appropriate courier to resolve the issue. Hemispheres is not responsible for any losses or damages that occur during transit unless Hemispheres receives notice from you within 60 days of the expected delivery date of the loss or damage to your product.